Terms and Conditions - Flat Clearance Chingford
Introduction
Welcome to Flat Clearance Chingford. These Terms and Conditions govern your use of our flat clearance services. By engaging with our services, you agree to comply with and be bound by these terms.
Service Agreement
Our services include comprehensive flat clearance, removal of furniture, and disposal of unwanted items. We ensure a professional and efficient process, tailored to meet your specific needs.
Booking and Scheduling
- Booking: Reservations can be made online or via phone.
- Scheduling: We will confirm your appointment date and time upon booking.
- Rescheduling: Requests must be made at least 48 hours in advance.
Pricing and Payment Terms
Our pricing is based on the volume of items and the complexity of the clearance. Payment is required upon completion of the service, acceptable via cash, credit card, or bank transfer.
Cancellation and Refund Policy
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Refunds will be issued for services not rendered, subject to our cancellation policy.
Customer Responsibilities
Customers are expected to ensure all items are accessible and ready for clearance at the scheduled time. It is the customer’s responsibility to secure any valuables that should not be part of the clearance.
Company Responsibilities
Flat Clearance Chingford is responsible for the safe and efficient removal and disposal of items. We adhere to all local regulations regarding waste management and recycling.
Liability and Insurance
While we take utmost care during the clearance process, Flat Clearance Chingford is not liable for any pre-existing damages to property. We carry public liability insurance to cover accidental damages during the service.
Dispute Resolution
In the event of a dispute, we encourage open communication to resolve any issues. Should a resolution not be reached, disputes will be handled through arbitration in accordance with local laws.
Changes to Terms and Conditions
Flat Clearance Chingford reserves the right to update these terms at any time. Customers will be notified of significant changes through our official communication channels.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Details on how we handle your data are outlined in our separate Privacy Policy.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal actions arising from these terms will be subject to the jurisdiction of the courts in Chingford.
Conclusion
By choosing Flat Clearance Chingford, you agree to abide by these Terms and Conditions. We strive to provide a seamless and stress-free clearance experience, ensuring your satisfaction at every step.